Returns & Exchanges
At ThirdLove, we want you to feel confident in your fit, which is why we offer a 60-day window to return or exchange your items. Whether you've worn it or washed it, if it doesn't fit perfectly, we will help you find a style that does or provide a full refund.
Return Process
- 1.Start Your Request
Visit our online returns portal and enter your order number and zip code to locate your purchase.
- 2.Choose Your Preference
Select the items you wish to return and choose whether you would like a direct exchange for a different size or a refund to your original payment method.
- 3.Print and Pack
Download and print your prepaid shipping label, then secure your items in the original packaging or a mailer of your choice.
- 4.Ship It Back
Drop off your package at the designated carrier location; once received, we will process your refund or ship your new exchange items within 7-10 business days.